Article 1 – Definitions
In these terms and conditions, the following is understood to mean:

Cooling-off period: the period within which the consumer can exercise
his right of withdrawal;

Consumer: the natural person who does not act in the
exercise of a profession or business and enters into a distance contract
with the entrepreneur;

Day: calendar day;

Continuous transaction: a distance contract relating to
a series of products and/or services, the delivery and/or
acceptance obligation of which is spread over time;

Durable data carrier: any means that
enables the consumer or entrepreneur to
store information addressed to him personally in a way that
allows for future consultation and unaltered reproduction of the stored information
.

Right of withdrawal: the possibility for the consumer to
withdraw from the distance contract within the cooling-off period;

Entrepreneur: the natural or legal person who offers products and/or
services to consumers at a distance;

Distance contract: an agreement in which, within the framework
of a system organised by the entrepreneur for the distance sale of products and/or services, exclusively one or more techniques for distance communication are used
up to and including the conclusion of the agreement;

Remote communication technology: a means that can be
used to conclude an agreement without
the consumer and the entrepreneur being simultaneously
present in the same location.
General Terms and Conditions: the present General Terms and Conditions
of the entrepreneur.

Article 2 – Identity of the entrepreneur
MoreCore
Opera 64, 5629NX Eindhoven
Email address: infomorecore@gmail.com
Chamber of Commerce number: 81984405
VAT identification number: NL003625042B63

Article 3 – Applicability
These general terms and conditions apply to every offer made by
the entrepreneur and to every distance contract concluded
and orders between the entrepreneur and the consumer.

Before the distance contract is concluded, the text
of these general terms and conditions shall be made available to the consumer
. If this is not reasonably possible, it shall
be indicated before the distance contract is concluded that
the general terms and conditions can be viewed at the entrepreneur's premises and that they will be sent
free of charge to the consumer as soon as possible upon request .

If the distance contract is concluded electronically,
notwithstanding the preceding paragraph and before the
distance contract is concluded, the text of these general terms and conditions may
be made available to the consumer electronically
in such a manner that the consumer
can easily store them on a durable
data carrier. If this is not reasonably possible, it shall
be indicated before the distance contract is concluded
where the general terms and conditions can be consulted electronically
and that they will be sent free of charge to the consumer electronically or in another manner upon request
.

In the event that
specific product or service conditions also apply in addition to these general terms and conditions,
the second and third paragraphs shall apply accordingly, and
in the event of conflicting general terms and conditions, the consumer may always invoke the applicable provision that is most favorable
to him .

If one or more provisions in these general terms and conditions
are at any time wholly or partially invalid or
are annulled, the agreement and these terms and conditions shall otherwise remain
in force, and the provision in question shall
be replaced without delay by mutual agreement by a provision that
approximates the intent of the original as closely as possible.

Situations not covered by these general terms and conditions
shall be assessed 'in the spirit' of these general
terms and conditions.

Any ambiguities regarding the interpretation or content of one or more
provisions of our terms and conditions shall be interpreted 'in
the spirit' of these general terms and conditions.

Article 4 – The Offer
If an offer has a limited validity period or
is subject to conditions, this will be explicitly stated in the offer
.

The offer is without obligation. The entrepreneur is entitled
to modify and adjust the offer.

The offer contains a complete and accurate description of the
products and/or services offered. The description is sufficiently
detailed to
enable the consumer to make a proper assessment of the offer. If the entrepreneur uses
images, these are a true representation of the
products and/or services offered. Obvious mistakes or
errors in the offer do not bind the entrepreneur.

All images, specifications, and data in the offer are indicative
and cannot give rise to claims for compensation or termination
of the agreement.

Product images are a true representation
of the products offered. The entrepreneur cannot guarantee
that the displayed colors exactly match the actual
colors of the products.

Each offer contains such information that
it is clear to the consumer what the rights and obligations are that
are associated with the acceptance of the offer. This concerns in
particular:

the price including taxes;

the possible shipping costs;

the manner in which the agreement will be concluded and which
actions are required for this;

whether or not the right of withdrawal applies;

the method of payment, delivery and execution of the agreement;

the period for acceptance of the offer, or the period
within which the entrepreneur guarantees the price;

the level of the rate for distance communication if the
costs of using the
distance communication technology are calculated on a basis other than the regular
basic rate for the communication medium used;

whether the agreement is archived after conclusion, and if
so, in what manner it is accessible to the consumer;

the manner in which the consumer, prior to concluding the agreement, can verify
the information provided by him in the context of the agreement and, if desired, correct it;

any other languages ​​in which, in addition to Dutch, the
agreement may be concluded;

the codes of conduct to which the entrepreneur has subjected himself
and the manner in which the consumer
can consult these codes of conduct electronically;

and the minimum duration of the distance contract in the case of a
continuous transaction.

Optional: available sizes, colors, types of materials.

Article 5 – The Agreement
Subject to the provisions of paragraph 4, the agreement is
concluded at the moment of acceptance by the consumer of
the offer and compliance with the conditions set out therein.
If the consumer has accepted the offer electronically
, the entrepreneur shall immediately confirm
receipt of the acceptance of the offer electronically. As long as
receipt of this acceptance has not been confirmed by the entrepreneur
, the consumer may dissolve the agreement.

If the agreement is concluded electronically, the
entrepreneur shall take appropriate technical and organizational measures
to secure the electronic transmission of data and ensure
a secure web environment. If the consumer
can pay electronically, the entrepreneur shall
take appropriate security measures for that purpose.

The entrepreneur may – within legal frameworks – ascertain
whether the consumer is able
to meet his payment obligations, as well as all those facts and factors that are relevant for
responsibly entering into the distance contract. If,
on the basis of this investigation, the entrepreneur has good grounds
not to enter into the agreement, he is entitled
to refuse an order or application with justification, or
to attach special conditions to its execution.

The entrepreneur shall provide the consumer with the
following information regarding the product or service, either in writing or in such a manner that it
can be stored by the consumer in an accessible way
on a durable data carrier:

a. the visiting address of the establishment of the entrepreneur where the
consumer can go with complaints;

b. the conditions under which and the manner in which the consumer
may exercise the right of withdrawal, or a clear
statement regarding the exclusion of the right of withdrawal;

c. information regarding warranties and existing after-purchase service;

d. the information included in Article 4 paragraph 3 of these terms and conditions,
unless the entrepreneur has already
provided this information to the consumer prior to the execution of the agreement;

e. the requirements for termination of the agreement if the
agreement has a duration of more than one year or
is of indefinite duration.

In the case of a continuous transaction, the provision in the previous paragraph
applies only to the first delivery.

Every agreement is entered into subject to the suspensive
conditions of sufficient availability of the relevant
products.

Article 6 – Right of Withdrawal
When purchasing products, the consumer has the option
to dissolve the agreement without giving reasons
for a period of 14 days. This cooling-off period commences on the day after
receipt of the product by the consumer or a representative designated in advance by the
consumer and made known to the entrepreneur
.

During the cooling-off period, the consumer must handle the product and packaging with care. The product may only be unpacked or used to the extent necessary to assess whether the consumer wishes to keep the product. If the consumer exercises his right of withdrawal, he must return the product to the entrepreneur with all supplied accessories and – if reasonably possible – in its original condition and packaging, in accordance with the reasonable and clear instructions provided by the entrepreneur.

However, if the consumer has used the product in such a way that clear signs of use are visible or if the product is no longer in its original condition, the entrepreneur may charge a reduction in value. Since the product may come into contact with food, it is important for hygienic reasons that the product is returned in a clean, unused condition. For returns of products with visible signs of use or hygiene issues, the entrepreneur will only reimburse 50% of the purchase price.

If the consumer wishes to exercise their right of withdrawal, they are obliged to notify the entrepreneur within 14 days of receiving the product. This can be done via a written notification or by email. After this notification, the consumer must return the product within 14 days. The consumer is responsible for proving that the product was returned in a timely manner, for example by means of proof of shipment.

If, after the expiry of the periods referred to in paragraphs 2 and 3, the customer
has not indicated that he wishes to exercise his
right of withdrawal or has not returned the product to the entrepreneur
, the purchase is final.

Article 7 – Costs in the event of withdrawal
If the consumer exercises his right of withdrawal, the costs for returning the products shall be borne by the entrepreneur.

If the consumer has paid an amount, the entrepreneur will refund this amount as soon as possible, but no later than 14 days after withdrawal. This is subject to the condition that the product has already been received back by the webshop owner or that conclusive proof of complete return shipment can be provided.

However, if the product shows clear signs of use upon return or is no longer in its original condition, the entrepreneur will only refund 50% of the purchase price, due to the depreciation of the product.

Article 8 – Exclusion of the right of withdrawal
The entrepreneur may exclude the consumer's right of withdrawal
for products as described in paragraphs 2 and 3. The
exclusion of the right of withdrawal applies only if the
entrepreneur has clearly stated this in the offer, or at least in good time before the conclusion
of the agreement.

Exclusion of the right of withdrawal is only possible for
products:

a. which have been produced by the entrepreneur in accordance with
specifications of the consumer;

b. which are clearly personal in nature;

c. which by their nature cannot be returned;

d. that can spoil or become stale quickly;

e. the price of which is subject to fluctuations on the financial
market over which the entrepreneur has no influence;

f. for individual newspapers and magazines;

g. for audio and video recordings and computer software where the
consumer has broken the seal.

h. for hygiene products where the consumer
has broken the seal.

Exclusion of the right of withdrawal is only possible for
services:

a. relating to accommodation, transport, restaurant services or leisure activities
to be performed on a specific date or during a specific
period;

b. the delivery of which has commenced with the express consent of the
consumer before the cooling-off period has expired;

c. regarding bets and lotteries.

Article 9 – The Price
During the validity period stated in the offer, the
prices of the offered products and/or services will not be increased,
except for price changes resulting from changes in VAT
rates.

Notwithstanding the preceding paragraph, the entrepreneur may offer products or
services whose prices are subject to fluctuations on
the financial market and over which the entrepreneur has no influence, at variable prices. This dependence on fluctuations and the fact that any prices mentioned are indicative prices shall be stated in the offer.

Price increases within 3 months after the conclusion of the
agreement are only permitted if they are the result of
statutory regulations or provisions.

Price increases from 3 months after the conclusion of the
agreement are only permitted if the entrepreneur
has stipulated this and:

a. these are the result of statutory regulations or provisions; or

b. the consumer has the right to terminate the agreement
effective from the day on which the price increase takes effect.

The prices stated in the offer of products or services
include VAT.

All prices are subject to printing and typesetting errors.
No liability is accepted for the consequences of printing and typesetting errors
. In the event of printing and typesetting errors, the entrepreneur is not obliged
to deliver the product at the incorrect price.

Article 10 – Conformity and Warranty
The entrepreneur guarantees that the products and/or services
comply with the agreement, the
specifications stated in the offer, the reasonable requirements of soundness and/or
usability, and the statutory provisions and/or government regulations existing on the date of the conclusion of the
agreement
. If agreed upon, the
entrepreneur also guarantees that the product is suitable for use other
than normal use.

A guarantee provided by the entrepreneur, manufacturer, or importer
does not detract from the statutory rights and claims that the consumer may assert
against the entrepreneur under the agreement .

Any defects or incorrectly delivered products must
be
reported to the entrepreneur in writing within 14 days of delivery. Products must be returned in their
original packaging and in new condition.

The entrepreneur's warranty period corresponds to the
manufacturer's warranty period. However, the entrepreneur is never
responsible for the ultimate suitability of the products
for any individual application by the consumer, nor for
any advice regarding the use or application of
the products.

The warranty does not apply if:

The consumer has repaired and/or modified the delivered products himself
or has had them repaired and/or modified by third parties;

The delivered products have been exposed to abnormal conditions
or have otherwise been handled carelessly or in
violation of the instructions of the entrepreneur and/or
those on the packaging;

The defectiveness is wholly or partially the result of
regulations that the government has established or will establish regarding
the nature or quality of the materials used.

Article 11 – Delivery and execution
The entrepreneur shall exercise the greatest possible care
in receiving and executing
orders for products.

The place of delivery is the address that the consumer
has provided to the company.

Subject to what
is stated regarding this in Article 4 of these General Terms and Conditions, the company shall execute accepted
orders with due speed but no later than within 30 days
, unless the consumer has agreed to a longer
delivery period. If delivery is delayed, or
if an order cannot be executed at all or only partially
, the consumer shall be notified thereof no later than 30 days after
placing the order. In that
case, the consumer has the right to dissolve the agreement without cost and
is entitled to any compensation for damages.

In the event of dissolution in accordance with the previous paragraph, the entrepreneur shall refund
the amount paid by the consumer as soon as possible,
but no later than 14 days after dissolution.

If delivery of an ordered product proves impossible,
the entrepreneur will endeavor to
make a replacement item available. At the latest upon delivery, it will
be stated in a clear and understandable manner that a replacement item is being
delivered. The right of withdrawal cannot
be excluded for replacement items. The costs of any return shipment shall be
borne by the entrepreneur.

The risk of damage and/or loss of products rests
with the entrepreneur until the moment of delivery to the consumer
or a previously designated
representative known to the entrepreneur, unless expressly agreed otherwise.

Article 12 – Long-term transactions: duration, termination and renewal
Termination
The consumer may terminate an agreement entered
into for an indefinite period and which provides for the regular delivery of products
(including electricity) or services, at any time,
subject to the agreed
termination rules and a notice period of at most one month.

The consumer may terminate an agreement entered
into for a fixed period and which provides for the regular delivery of products
(including electricity) or services, at any time at
the end of the fixed term, subject to
the agreed termination rules and a notice period
of at most one month.

The consumer may the agreements mentioned in the previous paragraphs
:

to cancel at any time and not be limited to cancellation at a
specific time or during a specific period;

at least terminate in the same manner as they were
entered into by him;

Always terminate with the same notice period as the entrepreneur
has stipulated for himself.

Extension
An agreement entered into for a fixed term and which provides
for the regular delivery of products (including electricity
) or services may not be tacitly extended or
renewed for a fixed duration.

Notwithstanding the preceding paragraph, an agreement
entered into for a fixed period and intended for the regular delivery
of daily newspapers, weekly papers, and periodicals may be tacitly



renewed for a fixed duration of up to three months, provided that the
consumer can terminate this extended agreement at the end of the
extension period with a notice period of at most one
month.

An agreement entered into for a fixed period and intended
for the regular delivery of products or services may only
be tacitly extended for an indefinite period if the
consumer is entitled to terminate the agreement at any time with a notice period of
no more than one month, and a notice period of no more than three
months in the event that the agreement is intended for the regular, but
less than once a month, delivery of daily newspapers, news magazines,
weekly newspapers, and periodicals.

An agreement of limited duration for the regular
delivery of daily newspapers, news magazines, weekly newspapers, and
magazines for introductory purposes (trial or introductory subscription) is not
tacitly renewed and terminates automatically upon the end of the
trial or introductory period.

Duration
If an agreement has a duration of more than one year, the
consumer may terminate the agreement at any time after one year with a
notice period of at most one month, unless
reasonableness and fairness preclude termination before the end of the
agreed duration.

Article 13 – Payment
Unless otherwise agreed, the
amounts owed by the consumer must be paid within 7
working days after the commencement of the cooling-off period as referred to in
Article 6, paragraph 1. In the case of an agreement for the provision of a
service, this period commences after the consumer has received confirmation
of the agreement.

The consumer has the duty to
report inaccuracies in provided or stated payment details to the entrepreneur without delay.

In the event of non-payment by the consumer, the entrepreneur has
the right, subject to legal limitations, to
charge the reasonable costs previously disclosed to the consumer
.

Article 14 – Complaints Procedure
Complaints regarding the performance of the agreement must be submitted to the entrepreneur within 7
days of
the consumer discovering the defects, fully and clearly described.

Complaints submitted to the entrepreneur will be
answered within a period of 14 days from the date of receipt.
If a complaint requires a foreseeably longer processing time,
the entrepreneur will
respond within the 14-day period with an acknowledgment of receipt and an indication of when
the consumer can expect a more detailed answer.

If the complaint cannot be resolved by mutual agreement,
a dispute arises that is subject to the dispute resolution procedure.

A complaint does not suspend the obligations of the entrepreneur,
unless the entrepreneur indicates otherwise in writing.

If a complaint is found to be justified by the entrepreneur, the entrepreneur will, at its discretion, either replace or repair
the delivered products free of charge .

Article 15 – Disputes
Agreements between the entrepreneur and the consumer
to which these general terms and conditions apply are
governed exclusively by Dutch law. This also applies if the
consumer resides abroad.